Australian airline, Qantas, resumed flights on Monday after the government stepped in to help end the nation’s worst labor dispute in a decade.
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Nearly 70,000 passengers were stranded over the weekend, when the airline grounded its entire fleet.
The company’s CEO, Alan Joyce, apologized to passengers for the disruption:
“Again, I want to apologize to our customers. We very much regret the inconvenience and stress that has been caused by this action. We will be doing all that we can to put things right. And my message today is that all of our customers now can book with confidence with the airline going forward, because all industrial action now ceases.”
A ruling by Australia’s labor tribunal ordered Qantas to resume flights and banned trade unions from staging any more strikes. The ruling gives both sides 21 days to settle the dispute.
Qantas’ decision to halt flights was considered a bold move and one that left government officials scrambling to find a solution.
“As Prime Minister, and the government overall, was concerned about the extreme action taken by Qantas that had stranded tens of thousands of passengers far away from home. We wanted to make sure those passengers could get flights, and were able to return home. We wanted to see this industrial action at an end.”
By mid-day Qantas shares were up as much as 7.4% on the news of the intervention.
Bottom line: Australian airline Qantas resumes flights after government steps in.