PayPal’s Out to Steal NFC’s Thunder
UPDATE: PayPal’s Communications Director contacted me to underscore the point I make below that the company will continue to keep NFC in mind going forward: “Our position on NFC has never changed. We consider it an interesting technology that may play a part in delivering PayPal’s goal of anytime, anyway, anywhere payments that make money work better for buyers and sellers. NFC is one of many technologies that we’re watching closely.”
As I said on Monday, after testing Google Wallet, the application’s biggest hurdle is the lack of retail locations that enable payments using Near-Field Communication (NFC) technology.
And that problem will be shared with its biggest competitor, ISIS – a joint venture between Verizon (NYSE: VZ), AT&T (NYSE: T) and T-Mobile, set to launch this year.
But a new mobile payment offering from PayPal – owned by eBay (Nasdaq: EBAY) – is about to make the mobile payment industry a lot more interesting.
You see, PayPal began testing the NFC waters back in July. That’s when the company revealed a new feature to its Android mobile application that allows users to send and receive funds by tapping two phones together.
To that end, the company conducted an NFC mobile payment test in Sweden in December.
And although PayPal plans to experiment with NFC in some capacity moving forward, the company ultimately believes that the technology is a step backward when it comes to point-of-sale transactions.
That’s because it still requires users to visit payment terminals to cash out, something the company believes won’t be necessary in the future. David Marcus, PayPal’s VP of mobile, told All Things Digital:
“By the time NFC catches up, we’ll be in a world that will move away from the point-of-sales terminal.”
So how does PayPal plan to work around the technology?
PayPal Ditches NFC
Instead of relying on an NFC chip to perform a transaction, the company connects your PayPal account to your phone number and a PIN code.
When you cash out at a participating retailer, you choose the PayPal option. Enter the phone number you’ve linked to your account, punch in the PIN and you’re all set.
No need to swipe a credit card, or even take out your phone. And an electronic receipt is sent to your mobile device.
The company is certainly dedicated to this platform, considering it’s built a mini “Shoppers Showcase” to show off the technology to would-be retail partners.
Tricia Duryee, from All Things Digital, got an exclusive peek at the Showcase. Here’s her description:
“The room includes several realistic-looking facades, including a hardware store, a cafe, a grocery store and a clothing retailer. In each scenario, it demonstrates how it uses a mix of new technologies, offers and loyalty programs to make it faster and easier to and pay and stay engaged with the retailer.”
It’s a great idea. After all, what better way to get retailers on board than showing them exactly how they stand to benefit from the partnership?
But will this new payment platform be able to steal the thunder from NFC offerings like Google Wallet?
Breaking New Ground
Based on what I’ve seen so far, the technology certainly has potential. Especially because it capitalizes on the fact that many retailers aren’t equipped to handle NFC payments at this time.
A store owner might be more likely to integrate PayPal’s software into its existing systems, rather than revamping its cash registers to support NFC.
Plus, PayPal even sends you a credit card that’s linked to your mobile payment account. That way, you can pay for goods at stores that are still making customers pay the old fashioned way.
Not to mention, the company’s already making headway in online mobile payments. As All Things Digital reports…
“Last year, PayPal exceeded its own expectations, reaching $4 billion in mobile payment volume. This year, it expects to increase that to $7 billion.”
And this experience in building mobile payments online gives the company an edge when it comes to expanding its reach to brick-and-mortar stores.
Bottom line: PayPal’s unique mobile payment offering is sure to shake up the industry moving forward. And the space is only going to get more interesting once ISIS debuts its own application later in the year.
Good investing,
Justin Fritz
Related Topics: Tech and Innovation
Etsy Announces Direct Checkout
http://www.etsy.com/teams/7718/site-help/discuss/9749500/page/1/
“Beginning today, we are rolling out direct checkout. This is a new and optional way for shop owners in the US to accept and manage credit card payments from buyers directly on Etsy.
“… it’s up to you as a shop owner to decide which payment methods you accept. Direct checkout is a new and additional option — we currently have no plans to discontinue offering PayPal or other methods now available.”
This development will be well worth watching. It will be a good measure of just how much the clunky PreyPal is despised by a great many merchants: just watch how quickly the Etsy merchants stop offering PreyPal as a Payment option; judging from the great many reader comments on the linked announcement, there will be a rapid opt-out of PreyPal …
eBay / PayPal / Donahoe: Dead Men Walking
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Since mobile payments are new, I think PayPal is smart in capitalizing on the current systems in place. It also make is much lower risk for participating retailers.
Smaller companies are also attempting to take on the Goliaths of Google and PayPal. AisleBuyer was the first to introduce mobile self-checkout and integrates into a retailers existing POS system.
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Ridiculous that we would keep putting money in the pockets of paypal when they have single handedly screwed so many mercants out of money! (http://www.aboutpaypal.org ) They are not even regulated! When will we learn???
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That make sense meaning while A new vulnerability in Google Wallet gives thieves access to your funds, even if the application data has been erased.And Especially because it capitalizes on the fact that many retailers aren’t equipped to handle NFC payments at this time. One of te main barrier for mobile payment/ mobile wallet are the pos integration, this why we at Digimo Mobile Payment invented technology that does not required any software or hardware integration into POS.
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Paypal’s vision of commerce is compelling, but too exclusive…
Paypal is forgetting that POS will remain in stores for many many years. Why ? Because many many people will stick to plastic cards.
And the US POS migration to EMV will introduce NFC at the same time. Yes, it is a long journey to migrate 8 M POS in the country. But maybe not much longer than to integrate Paypal acceptance software in any cash register.
By the way, this EMV migration will cause another problem to Paypal. Chip & PIN will become the standard, and also the basis of liability along the value chain. Merchant will benefit of liability shift only for card present transactions… and paying with Paypal at POS won’t be a card present transaction. So Paypal will have to handle liability… and fraud… (fraud always migrate very quickly to the weakest point in the chain)
So, I’d bet that Paypal will integrate back NFC in one or two years time. No big deal for them.
At the end of the day, this is all good marketing buzz from Paypal against current NFC competitors who strive to make it happen !
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Purely from a payment-processing perspective, this makes sense. However, NFC will have numerous other uses beyond payment processing.
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eBay / PayPal / Donahoe: Dead Men Walking
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But I don’t want to give my phone number out to get spammed!!!
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With NFC someone has to steal your phone. The proposed PayPal solution someone could key log your phone number and PIN. NFC appears to be more secure to me… just sayin’ Dan
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Dan, I agree that NFC’s more secure. But PayPal can certainly cater to those who prefer convenience over security. We know they’re out there!
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First make sure the credit card you wish to use is added to your appyal accout. If you only have a bank account in your appyal you can add a credit card by going to My Account, then to your profile, then under Financial Information you will be able to add a credit card. When you are paying for an auction, right before you check out and press the pay button, you can edit your payment details (there should be a link on the checkout page) and from there you can choose which card you wish to use. Hope that helps!
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